Frequently Asked Questions
- How many licenses do I need ? (UAM) top
- "User Account Manager" needs a license each time it is installed. For example: A company with 5 administrators on a help desk will need 5 licenses to install on each PC. A small school that has one administrator will require 1 license. Number of licenses is not related to the number of user accounts in the Domain.
- Is there a user manual ? (UAM) top
- Yes. In the install directory there will be a help file uam.chm Can also access it when running the program by pressing F1.
- I Keep getting Windows error -2147022651 when creating users ? (UAM) top
- Windows 2003 and above, by default requires a complex password, the password you have set is not complex. Example: Password1 is complex, as it has capitals and numbers
- What platform does it run on? (UAM) top
- UAM will run on Windows 2003 and upwards(Win7,Win8.1,Win10,Server 2008/2012/2016) - requires .Net 4.0
- Are upgrades free? top
- All upgrades up to version 3.39 have been free of charge, but from version 4.00 onwards a small maintenance fee applies. This will cover all support and upgrades for 12 months. The first 12 months is free with each license. After 12 months the renewals are optional, but will provide support and upgrades for another 12 months. Contact sales@it-direct.co.nz for upgrade pricing.
- What payment methods do you accept? top
- You can pay with credit card via PayPal, we also accept purchase orders.
just contact sales@it-direct.co.nz.
- What is the price of PCM? top
- This depends on the number of PC's in your domain.
Just contact sales for a quote sales@it-direct.co.nz.
- How do I order PCM ?top
- The price depends on the numbers of PC's in your domain.
just contact sales for a quote sales@it-direct.co.nz.
- What platform does it run on? (PCM) top
- PCM will run on XP, Windows 7, Windows 8.1, Windows 10
- Do you have an educational discount ? top
- Yes we do give a discount to educational institutes, Email sales@it-direct.co.nz for a quote.
